Axiovelt

TERMS & CONDITIONS

Custom Application Development Services

Version: 1.0

Effective Date: 5 June 2026

LEGAL NOTICE

This Terms & Conditions Agreement ("Agreement") constitutes a legally binding contract between Axiovelt ("Company", "We", "Us", or "Our") and any individual, organization, business entity, partnership, corporation, governmental body, or other legal person ("Customer", "Client", "You", or "Your") requesting, purchasing, commissioning, licensing, accessing, testing, installing, or using any software, application, digital solution, website, mobile application, automation service, cloud-integrated solution, or related technology developed, supplied, licensed, or maintained by the Company.

By requesting a quotation, placing an order, paying any advance or milestone amount, participating in project discussions, accepting delivery, installing the Application, or continuing to use any product or service supplied by the Company, the Customer irrevocably acknowledges that they have read, understood, and agreed to be legally bound by every provision contained herein.

If the Customer does not agree with any provision of this Agreement, the Customer shall immediately discontinue all communications relating to the proposed project and shall neither place an order nor use any software or services provided by the Company.

TABLE OF CONTENTS

1. Introduction

2. Definitions

3. Advance Payment Policy

4. Referral Program

5. Customer Responsibilities

6. Data Security, Malware & Data Recovery

7. Cloud Configuration

8. Developer Mode

9. Fingerprint Authentication

10. APK Distribution & Licensing

11. Administrator Access

12. Limitation of Liability

13. Support

14. Intellectual Property & Source Code Ownership

15. Maintenance Plan

16. Project Timeline

17. Account Responsibility

18. Backup Policy

19. Abuse & Illegal Use

20. Governing Law & Jurisdiction

21. Force Majeure

22. Severability

23. Entire Agreement

24. Acceptance

25. Confidentiality

26. Payment Default

27. Change Requests

28. Third-Party Services

29. Open-Source Components

30. Electronic Communication

31. Survival

32. No Partnership

33. Assignment

34. Contact Information

1. INTRODUCTION

These Terms & Conditions govern every quotation, proposal, negotiation, purchase, development engagement, software license, delivery, implementation, maintenance arrangement, consultation, cloud configuration, deployment, and post-delivery interaction conducted by Axiovelt.

This Agreement applies to every custom software product, including but not limited to:

- Mobile Applications

- Android Applications

- iOS Applications

- Desktop Applications

- Business Management Systems

- ERP Solutions

- CRM Solutions

- Inventory Systems

- Billing Software

- Automation Platforms

- Cloud-Integrated Applications

- Internal Enterprise Tools

- Web Applications

- API Development

- AI-Enabled Applications

- Automation Software

- Future software products or services offered by Axiovelt

These Terms shall apply irrespective of the project value, payment structure, technology stack, deployment environment, licensing model, or delivery methodology.

No verbal assurance, informal communication, proposal, marketing material, social media conversation, instant message, email, or oral representation shall amend or supersede these Terms unless expressly incorporated into a written agreement executed by an authorized representative of Axiovelt.

The Company reserves the unrestricted right to revise, amend, supplement, replace, or update these Terms whenever reasonably necessary. Any revision shall become effective from the date of publication unless otherwise specified.

2. DEFINITIONS

For the purposes of this Agreement, the following terms shall have the meanings assigned below.

Company

"Company" means Axiovelt, together with its owners, directors, employees, developers, consultants, contractors, successors, representatives, affiliates, and authorized personnel.

Customer

"Customer" means any individual, company, organization, institution, partnership, governmental authority, trust, or other legal entity purchasing, requesting, commissioning, licensing, or using the Company's software or services.

Application

"Application" means any mobile application, desktop application, web application, automation software, cloud-integrated solution, digital platform, enterprise software, website, or any other software product developed or supplied by the Company.

Project

"Project" means the complete scope of work agreed between the Company and the Customer, including planning, design, development, testing, deployment, and associated services.

Source Code

"Source Code" means all human-readable programming code, scripts, databases, APIs, libraries, algorithms, software architecture, configuration files, build pipelines, documentation, development tools, and all technical assets created or utilized during the Project.

Developer Mode

"Developer Mode" means any administrative, maintenance, testing, debugging, diagnostic, hidden, privileged, restricted, or configuration interface intended solely for use by authorized personnel designated by the Company.

Confidential Information

"Confidential Information" includes all technical, commercial, financial, operational, architectural, software-related, security-related, pricing, customer, licensing, database, algorithmic, and proprietary information disclosed by the Company, whether written, electronic, verbal, visual, or otherwise.

Business Day

"Business Day" means any day excluding officially recognized public holidays and weekends applicable to the principal place of business of Axiovelt.

Force Majeure Event

"Force Majeure Event" means any event beyond the reasonable control of the Company, including but not limited to natural disasters, floods, earthquakes, fires, pandemics, epidemics, war, terrorism, civil disturbances, governmental restrictions, labor disputes, cyberattacks, internet failures, power outages, cloud service disruptions, telecommunications failures, or failures of third-party infrastructure.

3. ADVANCE PAYMENT POLICY

3.1 Mandatory Advance Payment

The Customer expressly acknowledges and agrees that every Project undertaken by Axiovelt shall require an advance payment prior to the commencement of any development activity, unless otherwise agreed in writing by an authorized representative of the Company.

The minimum advance payment shall ordinarily be 20% or such other amount as may be specified in the applicable quotation, invoice, proposal, or service agreement.

No software architecture, research, planning, consultation, UI/UX design, database engineering, coding, testing, cloud configuration, server preparation, API integration, procurement of licenses, reservation of development resources, or any other Project-related activity shall commence until the required advance payment has been successfully received and acknowledged by the Company.

3.2 Nature of Advance Payment

The Customer expressly understands that the advance payment constitutes consideration for:

• Reservation of development resources.
• Technical consultation.
• Project planning.
• Software architecture.
• Business analysis.
• Requirement engineering.
• System design.
• Infrastructure preparation.
• Resource allocation.
• Licensing procurement.
• Administrative processing.
• Initial software development activities.

Accordingly, such payment shall not be interpreted as a security deposit or refundable booking amount.

3.3 Non-Refundability

The advance payment shall be absolute, final, irrevocable, and strictly non-refundable, irrespective of:

• voluntary cancellation by the Customer;
• change of business plans;
• financial difficulties;
• dissatisfaction arising from subsequently altered expectations;
• delayed responses by the Customer;
• failure to provide necessary information;
• refusal to continue the Project;
• discontinuation of the Project for reasons attributable to the Customer; or
• any circumstance not directly arising from the Company's material breach of a separately executed written agreement.

No partial, proportional, equitable, or discretionary refund shall become payable merely because the Project is suspended, postponed, modified, abandoned, or otherwise terminated after commencement.

3.4 Project Suspension

Where the Customer fails to provide information, approvals, credentials, testing feedback, or any other reasonably required assistance for a continuous period exceeding thirty (30) calendar days, the Company reserves the unrestricted right to suspend development until such cooperation is received.

Such suspension shall neither constitute breach nor give rise to any refund entitlement.

4. REFERRAL PROGRAM

4.1 Eligibility

The Company may, at its sole discretion, operate a promotional referral programme.

A referral shall be deemed successful only where:

• the referred individual places a genuine Project order;
• the referred individual executes the applicable commercial agreement;
• the referred individual pays the prescribed advance payment of not less than INR 5,000; and
• the Company verifies the legitimacy of the transaction.

Until all such conditions are satisfied, no referral shall be regarded as completed.

4.2 Referral Reward

The referring Customer shall become eligible for the applicable referral incentive only after successful verification of the referred Project and receipt of the required advance payment.

No reward shall accrue merely because discussions occurred or quotations were issued.

4.3 Referral Discounts

Any discount offered to a referred Customer shall remain entirely promotional in nature and may be modified, withdrawn, suspended, or discontinued without prior notice.

The Company reserves absolute discretion regarding the value, eligibility, duration, and applicability of any promotional discount.

4.4 Milestone Rewards

The Company may additionally provide promotional rewards upon successful completion of specified referral milestones, including but not limited to:

• Five (5) successful referrals.
• Ten (10) successful referrals.
• Twenty (20) successful referrals.
• Thirty (30) successful referrals.

The nature, monetary value, eligibility criteria, and duration of such rewards shall remain entirely within the Company's discretion.

5. CUSTOMER RESPONSIBILITIES

The Customer shall cooperate fully throughout the duration of the Project.

Without limitation, the Customer shall:

• provide complete, accurate, and lawful information;
• communicate requirements clearly;
• provide necessary approvals without unreasonable delay;
• furnish required credentials where applicable;
• maintain lawful authority over all supplied data;
• perform testing within the agreed review period;
• promptly report observed defects during testing;
• maintain adequate security of devices and credentials;
• ensure compliance with all applicable laws.

Any delay caused by incomplete information, inaccurate specifications, repeated requirement modifications, or failure to provide timely responses may proportionately extend delivery schedules.

The Company shall not be responsible for delays attributable to Customer inaction.

6. DATA SECURITY, MALWARE & DATA RECOVERY

The Customer expressly acknowledges that software security depends substantially upon the security posture maintained by the Customer.

Accordingly, the Company shall bear no liability whatsoever for any loss, corruption, alteration, encryption, disclosure, destruction, theft, compromise, or unauthorized access affecting Customer data arising from:

• malware;
• ransomware;
• spyware;
• trojans;
• phishing attacks;
• unauthorized applications;
• rooted or modified devices;
• jailbroken devices;
• compromised operating systems;
• negligent credential handling;
• unauthorized third-party access;
• insecure networks;
• customer negligence;
• physical theft of devices; or
• any circumstance outside the Company's reasonable control.

The Company does not warrant recovery of lost or compromised data.

Data restoration shall only be possible where valid and accessible backups exist.

If cloud synchronization or backup features have not been fully configured during testing, the Customer shall immediately notify the Company before accepting delivery.

Acceptance without objection shall constitute acknowledgment that the delivered configuration is satisfactory.

7. CLOUD CONFIGURATION

Where cloud services form part of the agreed Project scope, the Company shall perform reasonable initial configuration in accordance with the mutually approved specifications.

The Customer shall inspect and verify all cloud-related functionality during testing.

Following acceptance, the Customer assumes sole responsibility for:

• credential management;
• permission administration;
• account security;
• billing obligations;
• configuration changes;
• third-party integrations; and
• ongoing operational management.

The Company shall not be liable for issues arising from Customer-initiated configuration changes or actions performed by third-party administrators.

8. DEVELOPER MODE

Developer Mode, Administrator Panels, Diagnostic Interfaces, Maintenance Consoles, Hidden Menus, Configuration Utilities, Debug Functions, and all similar privileged components are intended exclusively for authorized personnel designated by the Company.

The Customer shall neither access nor attempt to access such functionality except under the direct guidance of the Company.

Any unauthorized modification, experimentation, reverse configuration, privilege escalation, security bypass, alteration of protected settings, or interference with administrative functionality shall immediately release the Company from any obligation relating to technical assistance, software maintenance, troubleshooting, operational restoration, or data recovery arising from such conduct.

The Company shall not be responsible for any software malfunction, instability, corruption, operational failure, or data loss resulting directly or indirectly from unauthorized interaction with Developer Mode or other restricted administrative interfaces.

9. FINGERPRINT AUTHENTICATION

9.1 Optional Security Feature

The Company may provide an optional biometric authentication mechanism, including fingerprint authentication, solely as an additional convenience feature where technically feasible.

Such functionality shall remain disabled by default unless expressly requested by the Customer in writing or otherwise enabled by the Company at the Customer's specific request.

9.2 Customer Acknowledgement

The Customer expressly acknowledges that biometric authentication mechanisms implemented by Android or other operating systems authenticate any fingerprint duly enrolled upon the device by its lawful administrator or owner.

Accordingly, the Company neither represents nor warrants that such authentication shall exclusively identify the Customer or prevent access by any other individual whose biometric credentials are legitimately registered upon the device.

9.3 Assumption of Risk

Where fingerprint authentication is enabled upon the Customer's request, the Customer voluntarily assumes all responsibility associated with such implementation.

The Company shall bear no responsibility whatsoever for any unauthorized access, misuse, alteration, deletion, disclosure, or compromise of information resulting from access obtained through any fingerprint, biometric credential, or device-level authentication mechanism recognized by the operating system.

10. APK DISTRIBUTION & LICENSING

10.1 License Grant

Upon receipt of all applicable payments, the Company grants the Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the delivered Application solely for the Customer's internal business or personal purposes.

No ownership rights are transferred.

10.2 Ownership

The Customer expressly acknowledges that:

• Source Code;
• Software Architecture;
• Algorithms;
• Databases;
• APIs;
• Frameworks;
• Development Methodologies;
• Build Pipelines;
• UI Components;
• Documentation;
• Internal Utilities; and
• all associated intellectual property,

shall remain the sole and exclusive property of Axiovelt.

Nothing contained in this Agreement shall be construed as transferring ownership of any intellectual property.

10.3 Restrictions

The Customer shall not, whether directly or indirectly:

• reverse engineer;
• decompile;
• disassemble;
• decode;
• copy;
• duplicate;
• reproduce;
• modify;
• adapt;
• create derivative works;
• extract source code;
• bypass security mechanisms;
• redistribute the Application;
• sell or resell the Application;
• lease or sublicense the Application;
• publicly upload the APK;
• share the APK with unauthorized persons;
• remove copyright notices;
• alter licensing mechanisms.

Any such activity shall constitute a material breach of this Agreement.

10.4 Unauthorized Distribution

Unauthorized duplication, redistribution, commercial exploitation, publication, resale, or public dissemination of the Application or any portion thereof may result in:

• immediate termination of the license;
• suspension of technical support;
• permanent refusal of future services;
• civil remedies;
• injunctive relief; and
• any other legal remedies available under applicable law.

11. ADMINISTRATOR ACCESS

Certain Projects may require temporary administrative privileges solely for installation, testing, configuration, migration, diagnostics, deployment, or maintenance.

The Customer shall provide such access only where necessary.

Following completion of the requested services, the Company recommends that all temporary administrative credentials be changed by the Customer.

The Company shall not be liable for operational issues arising from incomplete permissions, revoked access, inaccurate credentials, or restrictions imposed after deployment.

12. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, the aggregate liability of Axiovelt, irrespective of the legal theory asserted, including contract, tort, negligence, statutory liability, strict liability, equity, or otherwise, shall not exceed the total amount actually paid by the Customer to the Company for the specific Project giving rise to the claim.

Under no circumstances shall the Company be liable for:

• indirect damages;
• consequential damages;
• incidental damages;
• exemplary damages;
• punitive damages;
• special damages;
• anticipated profits;
• business interruption;
• reputational harm;
• goodwill loss;
• data loss;
• corruption of information;
• cyber incidents;
• third-party service failures;
• cloud outages;
• API discontinuation;
• operating system updates;
• force majeure events;
• regulatory changes; or
• technological incompatibilities occurring after delivery.

The Customer expressly agrees that software development inherently involves interaction with third-party platforms, operating systems, internet infrastructure, cloud providers, hardware manufacturers, and software vendors over which the Company exercises no control.

13. SUPPORT

Except where expressly agreed under a separately executed written maintenance agreement, the Company assumes no continuing obligation to provide technical support after delivery.

Any assistance voluntarily provided shall constitute a discretionary commercial courtesy and shall not create any contractual entitlement to future support.

The Company reserves the unrestricted right to decline, suspend, restrict, discontinue, or terminate technical assistance at its sole discretion without prior notice.

The Company shall not be obligated to modify the Application to accommodate future operating system releases, hardware revisions, cloud platform changes, API modifications, regulatory developments, or third-party software updates.

Nothing contained herein shall be interpreted as creating any implied warranty, continuing maintenance obligation, or perpetual support commitment.

14. INTELLECTUAL PROPERTY & SOURCE CODE OWNERSHIP

The Customer acquires only the licensed right to use the delivered Application.

Ownership of:

• Source Code;
• proprietary libraries;
• reusable frameworks;
• internal development tools;
• databases;
• deployment systems;
• technical documentation;
• algorithms;
• software architecture; and
• confidential engineering methodologies,

shall remain exclusively vested in Axiovelt.

The Company may incorporate reusable components developed during previous Projects or independently developed technologies into future Projects without restriction.

15. MAINTENANCE PLAN

Maintenance services, where offered, constitute an independent commercial service separate from software development.

Maintenance may include:

• bug corrections;
• compatibility improvements;
• security updates;
• operational monitoring;
• infrastructure adjustments;
• performance optimization.

Maintenance availability, pricing, response times, and scope shall be governed exclusively by the applicable maintenance agreement.

Absence of such agreement shall relieve the Company of any obligation to provide continuing maintenance.

16. PROJECT TIMELINE

Any delivery schedule, milestone date, completion estimate, implementation period, or anticipated release timeline communicated by the Company shall constitute a reasonable commercial estimate only.

Project completion may be affected by:

• requirement modifications;
• delayed Customer approvals;
• incomplete documentation;
• unavailable credentials;
• third-party dependencies;
• regulatory approvals;
• force majeure events;
• infrastructure failures;
• software compatibility issues;
• circumstances beyond the Company's reasonable control.

Accordingly, estimated timelines shall not constitute legally binding guarantees.

Reasonable extensions attributable to such circumstances shall not constitute delay, default, negligence, or breach of contract on the part of the Company.

17. ACCOUNT RESPONSIBILITY

17.1 Sole Responsibility

The Customer shall bear the exclusive and continuing responsibility for the protection, confidentiality, integrity, and lawful use of every account, credential, password, authentication token, security key, device, email address, cloud account, administrator account, and any other access mechanism associated with the Application following delivery.

The Company shall not retain ongoing responsibility for safeguarding Customer credentials after successful deployment unless expressly agreed in writing.

17.2 Credential Management

The Customer shall ensure that all passwords and authentication credentials remain confidential and are not disclosed to unauthorized persons.

The Customer is strongly advised to:

• enable multi-factor authentication where available;
• periodically update passwords;
• maintain secure password practices;
• restrict administrative privileges to authorized personnel only;
• immediately revoke access granted to former employees, contractors, or consultants.

17.3 Unauthorized Access

Any loss, corruption, disclosure, manipulation, deletion, alteration, compromise, misuse, or unauthorized activity resulting from compromised credentials, password sharing, weak security practices, or Customer negligence shall remain exclusively the responsibility of the Customer.

18. BACKUP POLICY

18.1 Customer Responsibility

The Customer acknowledges that maintaining adequate and independent backups constitutes an essential operational responsibility.

The Company strongly recommends implementing regular automated and offline backup procedures appropriate to the Customer's operational environment.

18.2 Limitation

The Company does not guarantee the recoverability of any deleted, corrupted, encrypted, overwritten, or otherwise unavailable data.

Data restoration shall be possible only where valid and accessible backups exist.

18.3 No Liability

The Company shall not be liable for any loss arising from:

• accidental deletion;
• hardware failure;
• malware;
• ransomware;
• cloud synchronization errors;
• user mistakes;
• unauthorized modifications;
• software conflicts;
• third-party failures; or
• natural disasters.

19. ABUSE AND ILLEGAL USE

19.1 Lawful Use

The Application shall be used exclusively for lawful purposes.

The Customer shall not utilize the Application for any activity prohibited under applicable law.

19.2 Prohibited Activities

Without limitation, the Customer shall not use the Application for:

• fraud;
• financial scams;
• phishing;
• identity theft;
• unauthorized surveillance;
• cybercrime;
• malware distribution;
• ransomware deployment;
• hacking;
• credential harvesting;
• copyright infringement;
• intellectual property theft;
• money laundering;
• unlawful data collection;
• dissemination of illegal content; or
• any activity intended to facilitate criminal conduct.

19.3 Reverse Engineering

The Customer shall not attempt to discover, reproduce, extract, circumvent, or reconstruct the Company's proprietary software architecture, source code, licensing mechanisms, encryption methods, databases, algorithms, APIs, security controls, or development methodologies.

19.4 Enforcement

Where the Company reasonably believes that the Application has been used unlawfully or contrary to this Agreement, it may, without prejudice to any other rights available under law:

• suspend technical support;
• terminate the software license;
• deny future services;
• preserve relevant technical records where lawfully permitted; and
• pursue appropriate civil or criminal remedies.

20. GOVERNING LAW & JURISDICTION

This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute, controversy, or claim arising out of or relating to this Agreement, the Application, or the relationship between the Parties shall be subject to the exclusive jurisdiction of the competent courts situated in Jaipur, Rajasthan, India, unless otherwise required by applicable law.

Nothing contained herein shall restrict the Company from seeking interim, injunctive, equitable, or protective relief before any court possessing competent jurisdiction where necessary to protect its intellectual property, confidential information, or proprietary rights.

21. FORCE MAJEURE

The Company shall not be deemed in breach of this Agreement nor incur liability for any delay, interruption, suspension, or failure in performance resulting from events beyond its reasonable control.

Such events include, without limitation:

• natural disasters;
• earthquakes;
• floods;
• fires;
• epidemics;
• pandemics;
• war;
• terrorism;
• civil unrest;
• governmental restrictions;
• internet outages;
• cloud provider failures;
• utility interruptions;
• cyberattacks;
• labour disputes;
• shortages of essential resources; or
• failures of third-party infrastructure.

Performance shall resume within a commercially reasonable period following cessation of the relevant event.

22. SEVERABILITY

If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to applicable law, such determination shall not affect the validity or enforceability of the remaining provisions.

The remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

23. ENTIRE AGREEMENT

This Agreement constitutes the complete and exclusive understanding between the Company and the Customer concerning the subject matter herein.

All previous negotiations, discussions, representations, marketing materials, correspondence, proposals, quotations, verbal assurances, or informal communications are superseded by this Agreement unless expressly incorporated into a written agreement executed by both Parties.

No amendment shall be effective unless made in writing and authorized by the Company.

24. ACCEPTANCE

By requesting a quotation, paying any amount, approving development, installing the Application, accepting delivery, accessing any component of the software, or otherwise using the Company's products or services, the Customer irrevocably acknowledges that:

• these Terms have been read;
• sufficient opportunity has been provided to review them;
• independent advice may have been sought if desired;
• these Terms are accepted voluntarily; and
• the Customer agrees to be legally bound by every provision contained herein.

25. CONFIDENTIALITY

The Customer shall not disclose, distribute, publish, reproduce, transmit, copy, or otherwise make available any confidential or proprietary information belonging to Axiovelt to any third party without the Company's prior written consent.

This confidentiality obligation shall survive the completion, suspension, cancellation, expiration, or termination of the Project and shall remain enforceable for so long as the information retains its confidential character under applicable law.

Any unauthorized disclosure, misuse, reproduction, or exploitation of confidential information may result in the immediate suspension or termination of the software license, discontinuation of technical assistance, and the pursuit of all civil, equitable, or other legal remedies available to the Company under applicable law.

26. PAYMENT DEFAULT

26.1 Due Payments

The Customer shall ensure that every milestone payment, invoice, installment, renewal fee, subscription charge, maintenance fee, or any other amount payable under this Agreement is remitted on or before the applicable due date.

26.2 Suspension of Services

Without prejudice to any other right or remedy available under applicable law, the Company may, at its sole and absolute discretion, immediately suspend, postpone, restrict, or discontinue any ongoing development activities, testing, deployment, delivery, technical consultation, maintenance services, cloud configuration, documentation, or support where any payment remains overdue.

26.3 Withholding of Deliverables

Until all outstanding amounts have been paid in full, the Company reserves the unrestricted right to withhold:

• Source files;
• Installation packages;
• APKs;
• Executables;
• Build files;
• Cloud deployment;
• Documentation;
• Technical credentials;
• Administrative access;
• Final delivery;
• Updates; and
• Support services.

26.4 Termination for Non-Payment

Where payment remains outstanding for an unreasonable period following written notice, the Company may terminate the Project without liability and retain all payments previously received, subject to applicable law.

27. CHANGE REQUESTS

Any modification requested by the Customer after written or verbal approval of the Project requirements shall constitute a Change Request.

Change Requests include, without limitation:

• Additional features;
• Design modifications;
• Workflow alterations;
• UI changes;
• Database restructuring;
• New integrations;
• Business logic revisions;
• Platform migration;
• Performance enhancements.

The Company may revise:

• Project cost;
• Delivery timeline;
• Resource allocation; and
• Technical specifications

to accommodate any approved Change Request.

Implementation of any Change Request shall remain subject to the Company's acceptance.

28. THIRD-PARTY SERVICES

The Application may depend upon external services, APIs, SDKs, cloud platforms, payment gateways, mapping services, notification providers, authentication systems, hosting infrastructure, telecommunications providers, or other third-party technologies.

The Company neither owns nor controls such services.

Accordingly, the Company shall bear no liability arising from:

• service interruptions;
• API modifications;
• pricing revisions;
• policy changes;
• account suspensions;
• feature deprecation;
• platform discontinuation;
• operational outages;
• security incidents; or
• failures attributable to any third-party provider.

The Customer acknowledges that continued functionality of third-party integrations depends upon the respective service providers.

29. OPEN-SOURCE COMPONENTS

The Application may incorporate open-source software distributed under their respective licenses.

Ownership of such components shall remain vested in their original copyright holders.

Nothing contained in this Agreement shall transfer ownership of proprietary software developed by Axiovelt.

The Company's proprietary source code, architecture, algorithms, documentation, and engineering methodologies remain exclusively owned by the Company.

30. ELECTRONIC COMMUNICATION

The Customer agrees that communications conducted through electronic means, including but not limited to:

• Electronic Mail (Email);
• WhatsApp;
• Telegram;
• Microsoft Teams;
• Slack;
• Video Conferencing Platforms; and
• any other mutually accepted communication medium,

may constitute valid business communications relating to the Project.

Such communications may be relied upon for clarification of requirements, scheduling, approvals, project coordination, and operational matters, except where applicable law requires a formal written instrument.

31. SURVIVAL

Notwithstanding completion, cancellation, suspension, expiration, or termination of this Agreement, the following provisions shall survive to the fullest extent permitted by law:

• Confidentiality;
• Intellectual Property;
• Payment Obligations;
• Source Code Ownership;
• Limitation of Liability;
• Governing Law;
• Dispute Resolution;
• Customer Indemnities;
• License Restrictions; and
• Any provision which by its nature is intended to survive termination.

32. NO PARTNERSHIP

Nothing contained in this Agreement shall be construed as creating any:

• partnership;
• joint venture;
• employment relationship;
• agency;
• franchise;
• fiduciary relationship; or
• representative authority

between the Company and the Customer.

Each Party shall remain an independent contracting entity.

Neither Party shall possess authority to bind the other except where expressly authorized in writing.

33. ASSIGNMENT

The Customer shall not assign, transfer, delegate, sublicense, mortgage, pledge, or otherwise dispose of any rights or obligations arising under this Agreement without the Company's prior written consent.

The Company may assign, novate, transfer, or otherwise deal with this Agreement in connection with business restructuring, succession, merger, acquisition, or sale of business assets, provided that such assignment does not materially prejudice the Customer's rights under applicable law.

34. CONTACT INFORMATION

For all contractual notices, legal correspondence, payment confirmations, technical communications, and official enquiries, the Customer shall use the Company's designated contact details.

Company Name: Axiovelt

Official Email: ______________________

Official Website: ______________________

Telephone: ______________________

Business Address: ______________________

Only communications issued through officially designated channels shall be regarded as authoritative on behalf of the Company.

FINAL LEGAL DECLARATION

This Agreement constitutes the complete legal understanding between Axiovelt and the Customer concerning the development, licensing, delivery, deployment, maintenance, and use of custom software solutions.

By requesting services, making any payment, approving development, accepting delivery, installing, accessing, or using the Application, the Customer irrevocably acknowledges that they have had adequate opportunity to review this Agreement, understand its legal consequences, seek independent legal advice if desired, and voluntarily agree to be legally bound by every provision contained herein.

© 2026 Axiovelt. All Rights Reserved.

End of Document